Played the game for just under 2000 hours. It's got one of the most positive and constructive communities out there, and a very satisfying core loop when optimized (I eventually settled into Incursions for PvE and NPSI for PvP). The gameplay style, combat mechanics, and grindy nature are NOT for everyone, but give it a try - those who like it tend to stick around (I couldn't, due to IRL conflicts).
It is DEFINITELY a game that utterly demands skill for success. You do have to grind (as expected from a MMORPG), but skill goes a VERY long way - one cannot whale their way in and do well without sitting down and learning how to fly the darn ship.