Although I found the gameplay mechanics a little clunky in the beginning, I got used to it very quickly. The character customization is a bit limited. The story is great and has important choices, some levels may change depending on what you choose, including in the dialogues - it even affects the way other characters look at you (romance, neutral, hate, friendship, etc.), some choices even might be about life and death where you have to choose your way and priorities.

It's been a long time since I played this game but I still remember most of it, I also have the physical version. This is an underrated SEGA gem.