I actually really dig Zaeed and the mood he brings to the general group dynamic. He's a badass old hunter that doesn't take anyone's shit, and Bioware does an admirable job to integrate him into the experience as smoothly as possible. His side quests are a travesty, though - you learn almost nothing about him beyond a predictable backstory, and the mission design is weaker than much of the main game. I appreciate the man and the cut of his jib at the end of the day, but I don't look forward to doing his content ever again.