I see reason why people really love this game and call it a masterpiece it has outstanding characters, choices matter a lot and overall it has great story and writing but it fall short on things it really shouldn't great examples are
- drags sometimes in main quest for unnecessarily longer time than it should (this is more preference)
- gameplay (really mediocre almost boring)
- rpg elements (are just regretful and worst one is leveled gear that is worst thing you can have in an rpg open world game it destroys and discourages and doesn't reward player for exploring the world which is abysmal for this kind of game).

Its still a great game but numerous people turn a blind eye for some of its prominent flaws.