Absolutely hypnotic prose combined with a world and UI that feels so cold and uncaring that allows for you to hone in on the warm little human interactions. The narrative structure here works exceedingly well specifically because of the ways in which you have to interact with the gamey parts of the game, and the setting itself. One of the rare cases of video game storytelling that takes advantage of its medium and does so in a way that feels less like narrative trickery and more like narrative necessity.