It hasn't much content and race types, race tracks are overly repetitive, has jarring and poor music library, and cops chases are just time wasting and annoying. Still, it is better than the last good NFS game since 2012, which is also made by Criterion.
Driving and customization feels fine as expected. There are good amount of cars, event though it is very grindy to unlock them during the story mode. The story started of good enough but obviously rushed and very predictible. Artstyle wasn't bad too. Driving effects are really good and I would take cutscenes with this style than NFS2019's live action cutscenes.