I spent a few hundred hours with the first Overwatch. It's one of my most played games ever, one of my favorite shooters ever, even with the issues that remained in the original.
Overwatch 2 has become one of the biggest disappointments I've had as a gamer. The change from 6v6 to 5v5 is maybe the only change that really works (aside from healers having passive healing to themselves), the rest is entirely hamstrung by an aggressive free-to-play model.
It locks vital, meta-centric heroes (the stuff OW2 was literally made for) behind an expensive yet lackluster battle pass system, so bad I actually wish we just had loot boxes again (which is its own sin), completely stripped away the one mode (coop) that they'd claimed they'd poured thousands of hours of work into (as the FOCUS for OW2), and made them bite sized missions you have to BUY every time they launch (even if you bought the preorder, which I did), and are entirely lesser than the experience detailed and envisioned when Blizzard went out of their way to set high expectations for them. They outlined all this amazing stuff, and what we got was two heroes and three maps, after seven years. I feel very lied to. I know how game development works, and I know that was very likely not the dev's intention, but it certainly was Activision/Blizzard's.
So incredibly disappointing, a very good team-based shooter is still here, but it's buried underneath poor balancing and all of the other stuff I listed. A real shame.

A lovely lovely LOVELY little game with great writing, very satisfying platforming and movement, and tons of little secrets to find, all the while you're playing into the game's theming as you glide around and do things other than the task you've set out to. A very sweet time that doesn't overstay its welcome, but I kinda wish it had! I had a great time, did plenty more than what was necessary and finished within two hours. It is indeed a short hike but, personally, I'd have taken a longer one if I could have.